business 17 Sep 2008 09:57 am
service dedication
This is dedication. Yesterday, at one of the 171 NY Starbucks, they were doing construction. With this many stores in the city, and another starbucks a whopping.. 98 feet from the closed one (yes you can even see the other starbucks from the door of the first) you would think that this would not be an issue to the average consumer. Yet starbucks did something nice. They actually were handing out free coffee at the door for anyone walking by.
Did they need to do this….no
Did they make money doing this….no
Did they create a positive impact upon people’s days….yes